Convergys; Call Center

I was hired May 25 of this year. My Job Title, Customer Relationship Specialist. Just a brief background, my account in a call center is about vehicles. Customers call customer assistance center when their vehicles break down, when they see in autozone or elsewhere that there's a recall on their vehicle, when they feel that their 2003 vehicle with 98,000 miles on it broke down due to a manufacture's defect and they dont' feel that they should pay for the repair of the vehicle, when they want to know who the current CEO is, when they need to know where the closest dealership is, when they want to know how to use the features in their vehicle and when they want to ask how to open the gas cap and all other things that they will be able to see in the owner's manual for the vehicle.
I have to be honest, when dealing with customers of different kind, i know you shouldn't be biased but believe me, you can't help it. When you're a nasty customer, people with mess with you.

Philippine Passport

My Passport was released by the Department of Foreign Affairs last May 19 and LCB (the official courier of DFA in Region 2) delivered it here in my humble abode just today. The expiration of the passport will be on the 29th of april in 2014. So i said to myself, before that passport expires, I should go out of the country for a tour. It would be completely pointless and shameful if the passport will just rot in the drawer. I struggled to have that thing! Really.
Anyways, to those are going to apply for their passport, It's simplier this time. You just have to Bring your Birth certificate, printed in a security paper from National Statistics Office, Valid I.d, Transcript of records if available, and Nbi clearance. The fee is 500 pesos for regular working days. It's easy now because you can have it delivered in your home.

Do you own a footwear brand called HAVAIANAS?

I was reading a forum a few minutes ago with the topic title "Sosyal ba ang naka havaianas?", and a lot of people commented. Titatamad kasi ako magregister sa site nila kaya hindi ako nakapag hayag ng opinyon ko. Karamihan sa nag respond sa tanong na iyon ay mga hindi gumagamit ng foot wear na yun. So usually ang sagot nila, "anong kina sosyal nun?, mga pa sosyal, bumibili lang sila ng ganun para magmukhang sosy".
I personally think that not all people who use havaianas have this thought na sosyal sila pag suot nila yun. I have a pair of authentic havaianas. Nung una na intriga ako kung bakit ang mahal niya eh tsinelas lang naman. Pero nung ginagamit ko na siya, masarap siya sa paa. Comfort ang pinaka reason kung bakit tinatangkilik ko ang havaianas, hindi para maging in or trendy. It's a different thing. If that's my point of view, then you gotta deal with it. Kasi ako wala naman akong deal sa mga taong nagsusuot ng FAKE na havaianas, o mga murang tsinelas.

Passport TO HELL

Rea and I arrived at the Department of Foreign Affairs at exactly 10am. We were literally under the sun for four consecutive hours!!! Bakit hindi man lang maayos ng DFA ang waiting area nila. Grabe. And also, the government should do something about that Lunch break thing. Can't they do shiftings? Para naman mabilis ang proseso. Naiiyak na ko sa tindi ng sikat ng araw, daig ko pa ang naki parade! haha. This morning was really exhausting. Patience tlaga ang kelangan sa pagkuha ng passport na yan. Bakit ba pahirapan? Bakit kung may kilala ka eh madali lang ang proseso? Ang pinaka kinatuwa ko na lang talaga ay yung existence ng LBC sa kanila. papadeliver na lang nila ang passport ko. kumusta namna yun. so convenient. HINDI ko naitanong kung applicable ba sa kanila yung online application for passport. haha. I was so preoccuppied. Anyways!! ReA and I have been through a lot these days. Ang hirap naman pag di ka na nag-aaral. Masarap mag-aral. Kaya kug ikaw ay student pa lang, cherish the moment. Apat na taon lang ang college, more than 40 years kang magwowork.

Choosy Ako. Call Center kaya?

My brother just went home from his 3-hour confinement due to allergies to certain medications. Nakwento niya na nakita niya raw ang dati niyang classmate na I.T ang natapos. Nagwowork daw sa isang regional hospital as taga sulat ng mga pumapasok ng ospital. So he's underemployed. Ang thoughts ko naman about it, it's okay kung hindi in lined sa natapos mo ang current job mo, as long as the compensation is good. Sabi naman ng mommy ko, nasasabi ko lang daw iyon dahil di ko pa nattry mag apply ng trabaho."Choosy ako mommy. Ayaw ko ng job na hindi tama ang compensation." Eh ano naman kaya ang ibig sabihin ng mommy ko? Na okay lang kahit nakapagtapos ako ng college at ang magiging trabaho ko eh janitor para lang hindi ako mabakante? Ayaw ko nga. Hindi naman ako naghahangad ng managerial position at this time kasi naman fresh graduate ako at wala pa akong experience. Call center. Okay sa akin yun. Kasi kahit hindi in lined sa field ko, at least hindi ako talo pagdating sa compensation. hehe. yun lang naman ang ibig ko sabihin. Hindi lang ako naintindihan ng nanay ko. According to the government, madami daw trabaho dito sa Pilipinas. Hindi lang daw talaga qualified ang mga applicant. Kung isang araw ma realize ko na dapat hindi ako mamili ng trabaho, babalitaan ko ang nanay ko. Pero I doubt kung mangyayari yun. Hehe.

Wisdom Tooth. What the heck?

So it's been four days since my wisdom tooth decided to erupt and it's killing me. Yeah. The pain is excruciating. Seriously!!! Every night, I cry myself to sleep. Lol. I can't eat, I can't talk, I can't even swallow. That is just extremely terrible. So this is what the babies feel when their teeth start to come out? Poor babies. Anyways, I can't deal with the pain anymore so I took a 500mg pain killer and I'm still waiting for the effect of the medicine. *crossing fingers*. My left cheek is swollen and I have bad mood. All these because of the unwelcomed eruption of my wisdom tooth. So what hell is the wisdom tooth for? I read online that wisdom tooth is unnecessary. But I don't wanna go under any surgery or anything synonymous to that. Like NO WAY. The thought of it makes mouth go numb.

PAL (Palamunin Abusado Losyang)

I woke up this morning with a smirk on my face when i read the message on my phone sent by my former classmate. I'd like to quote what he sent, "Habang kaya ka pang buhayin ng magulang mo, di ka pa dapat maghanap ng trabaho". That's the worst quote I have ever read. It's completely out of this world. LOL. Maybe it's a values thing. Like, graduate ka na at the age of 20/21, ang parents mo ay malakas pa and they're both on their late 40's and both employed at ikaw ay solong anak o bunso sa isang libong magkakapatid at ang mga kapatid mo naman ay doctor na, engineer or attorney tapos ikaw na fresh graduate ay walang balak maghanap ng trabaho dahil may magpapakain naman sayo. Aba, nakakatawa naman ang ganyang disposisyon sa buhay. Sa Amerika, as early as 16 ay nagtratrabaho na sila para pag ipunan ang college tuition fee. Ano nga naman ba ang pakialam ko sa mga ayaw pa magtrabaho di ba? Di naman ako ang nagpapakain sa kanila. WRONG. Ang dinadaan nilang kalsada pag papunta sila sa gimikan ay galing sa tax ng taong bayan. Mga taong nagtratrabaho habang sila naman ay nakiki-apak sa maayos na daanang pinaghirapan ng iba. Nakakasuhan ang mga ganyang palamunin. at walang kontribusyon sa lipunan. Tayong lahat ay mag obligasyon na tulungan ang bansa natin hanggang sa abot ng ating makakaya. It's stated in our constitution. At one point may kasalanan din ang magulang ng mga tambay. And of course parents would forever defend their children no matter what but the thing that they never considered the day they decided to let their children grow old without helping themselves is that the whole community is affected by this. Trust me. Kahit saang angle tingnan, super wrong talaga ang maging tambay by choice. Eh di sana ginawa na lang silang pilay kung ayaw rin lang nila tumulong sa pamilya mo at sa pilipinas. Kaso ang masaklap, kung sino pang may kapansanan ay siya pang nagbabanat ng buto. Lame excuse pa ng iba, wala raw taong perpekto. Wala namang humihiling na maging perpekto sila. Maging functional lang sila sa lipunan by being a tax payer or simply being not a burden and a contributory sa kahirapan ng bansa ay sapat na para maituring silang taong may kwenta. Nakaka losyang ang tambay. 70 percent ng tambay na nasa 20's eh mukha ng 30 years old. LOL. Teka, dedefine ko muna ang tambay ayon sa aking perception. Ang tambay ay yung wala ng ginawa buong buhay niya kung hindi manghingi ng pinaghihirapan ng ibang tao na pwde naman niya sanang maibigay sa sarili niya kung gugustuhin niya lang. Ang tambay ay yung lahat ng kabatch niya sa college ay nakabili na ng bahay habang siya naman ay nananatili pa rin sa bahay ng ninuno niya. Ang tambay ay yung pag gising sa umaga, wala na siyang madadatnan sa bahay dahil lahat ng tao ay pumasok na sa opisina. Although meron din namang naitutuloing minsan sa bahay, nagwawalis, nagluluto at kung anu-ano pang trabaho na definitely walang kinalaman sa pinag-aralan niya sa college. Don't these people feel lost?